Service & Sales Representative (Front Desk)
1 week ago
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to "Improve Lives Through Fitness". Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.
RESPONSIBILITIES
The Service and Sales Representative position provides a welcoming and safe environment for members and guests through a high level of customer service. The Service and Sales Representative's interactions with members and guests contribute to overall sales, member retention, and member satisfaction.
- Continuously modeling and promoting the NYSC and our family of brands mission, mission statement, and values with pride and integrity.
- Providing a legendary member experience by consistently delivering a high level of service to all who enter the club.
- Enrolling new members and explain terms of all memberships.
- Have full knowledge of all club offers and ancillary services in order to facilitate the sale of memberships and promote company business.
- Answering phones and assisting guest/members with various questions including memberships, ancillary services, and billing inquiries.
- Ability to perform tasks in line with creating a legendary member experience including but not limited to making member phone calls, assist members with account questions, and processing POS transactions.
- Efficiently check in and handle routine member service tasks using club systems such as, but not limited to, creating online accounts, resetting passwords, updating credit cards, collecting past due balances, and managing group exercise class reservations.
- Providing a high level of customer service and attentiveness to the member and guest needs.
- Being responsive to member feedback, complaints, and escalating issues to club management as necessary.
- Assisting management in administrative tasks including, but not limited to, billing calls, and confirming appointments.
- Ability to stand/walk for the duration of the shift.
- Attention to detail and cleanliness; responsible for maintaining/cleaning/disinfecting the check-in desk/main entrance ensuring area is ready for both members and guest.
- Perform club/locker room walkthroughs periodically throughout shift ensuring the facility is presenting at its best.
- Quickly addressing any maintenance or equipment issues that are visible to members.
- Understand and adhering to all NYSC Family of Brands documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
- Proactively seeking ways to positively influence the member experience and address member feedback through maintaining a positive attitude.
- Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their membership.
- Additional duties as assigned.
- 1+ years prior gym experience in a member-facing role and/or prior customer service role preferred.
- Experience working with computer systems and navigating through work screens.
- Child & Adult CPR/AED certified.
- Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC our family of brands.
- Physical demands include ability to lift up to 20lbs pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.
-
Fitness Ambassador for Member Experience
2 days ago
Sunnyside, New York, United States New York Sports Clubs Full timeJob Title: Fitness Ambassador for Member ExperienceAre you passionate about delivering exceptional customer service and creating a welcoming environment for gym-goers? Do you have a knack for sales and building strong relationships with clients?We're seeking a highly motivated and enthusiastic Service & Sales Representative to join our team at New York...
-
Retail Sales Associate
2 months ago
Sunnyside, United States Big 5 Full timeBig 5 - 1719 Morgan Rd. - [Store Associate / Team Member] As a Retail Sales Associate at Big 5 you'll: Perform sales and service throughout the store; Ensure a productive shopping experience for all customers; Propose add-on sales to customers; Answer telephones; Provide product descriptions; Retrieve and stock merchandise from storage areas; Clean and...
-
Evolving Sales Lead for U.S. Cellular
7 days ago
Sunnyside, Washington, United States U.S. Cellular Full timeOpportunity SummaryA seasoned sales leader with a passion for growth and innovation is invited to drive success in an exciting industry.About the RoleThe ideal candidate will be responsible for developing and leading a high-performing sales team, fostering their growth and success through effective coaching and training.ResponsibilitiesLeverage business...
-
Cart & Janitorial Associate
3 months ago
Sunnyside, United States Walmart Full timeWalmart - 2675 E Lincoln Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
-
Cart & Janitorial Associate
1 week ago
Sunnyside, United States Walmart Full timeWalmart - 2675 E Lincoln Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
-
Cart & Janitorial Associate>
6 months ago
Sunnyside, United States Walmart Full timeWalmart - 2675 E Lincoln Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
-
In Charge
6 months ago
Sunnyside, United States Albertsons Full timeResponsibilities Position Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Front End in the absence of store management to achieve sales and profit objectives. Job Description: As a primary contact for customers, the Person In Charge (PIC) provides friendly, courteous, and helpful...
-
Store Associate>
6 months ago
Sunnyside, United States CVS Health Full timeCVS Health - 41-08 QUEENS BLVD. [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in...
-
Hospitality Specialist
5 days ago
Sunnyside, Washington, United States Feast Enterprises Full timeJob OverviewWe are seeking a skilled Hospitality Specialist to join our team at Feast Enterprises. As a key member of our restaurant staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.About the RoleThe successful candidate will have excellent communication skills and the ability to work well...
-
Fitness Career Advancement Opportunity
6 days ago
Sunnyside, New York, United States Equinox Full timeAbout the Role">This position offers a career-defining opportunity for a motivated and ambitious Personal Trainer to join our team at Equinox in New York City.">As an Equinox Personal Trainer, you will be responsible for delivering exceptional fitness experiences to our members, fostering strong relationships, and driving business growth through sales and...
-
Server - Franchise
3 weeks ago
Sunnyside, United States Denny Full timeThis job posting is for employment at an independently owned and operated franchisee of Denny's. SERVER Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to...
-
Sunnyside, New York, United States Equinox Full timeUnlock your potential as a Personal Trainer at Equinox, where you'll have the opportunity to build a fulfilling career and help clients achieve their fitness goals. With our industry-leading compensation structure, you can earn up to $100K+ per year, making us one of the highest paying gyms in the business.About UsAt Equinox, we're committed to providing our...
-
Operations Support
2 weeks ago
Sunnyside, United States Nutrien Full timeNutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive...
-
Sunnyside, Washington, United States Equinox Full timeWe are seeking a highly skilled and motivated Personal Trainer to join our team at Equinox. As a key member of our fitness community, you will be responsible for delivering exceptional service to our clients, helping them achieve their fitness goals through personalized training programs.**Job Summary:**As an Equinox Personal Trainer, you will be part of a...
-
Fitness Career Developer, Dumbo
1 week ago
Sunnyside, New York, United States Equinox Full timeUnlock Your Fitness PotentialWe are seeking a highly motivated and ambitious Personal Trainer to join our team at Equinox. As a Personal Trainer with us, you will have the opportunity to build a successful career in fitness while providing exceptional service to our clients.About EquinoxEquinox is a leading provider of high-end fitness experiences, dedicated...
-
Fitness Career Opportunity in New York City
1 week ago
Sunnyside, New York, United States Equinox Full timeAt Equinox, we offer a dynamic career path for ambitious individuals seeking to excel as Personal Trainers. With a strong focus on client satisfaction and employee development, our team is dedicated to empowering professionals to achieve their full potential.OverviewAs a member of our team, you will have the opportunity to learn and execute key...
-
Per Diem Athletic Trainer
4 days ago
Sunnyside, United States JAG Physical Therapy Full timePer Diem Athletic Trainer - Long Island, NY at JAG Physical Therapy summary: The Per Diem Athletic Trainer provides athletic training services and administrative tasks for JAG Athletic Training outreach contracts. They ensure the health and safety of athletes by coordinating medical care, performing preventative measures, and documenting treatment in...
-
Speech Language Pathologist
5 months ago
Sunnyside, United States Reliant Rehabilitation Full timeOverview: When you join Reliants therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant therapist, you also have the...
-
Licensed Clinical Social Worker
5 months ago
Sunnyside, United States Geisinger Full timeJob Title: Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) - Pediatric Behavioral HealthLocation: Shamokin, PennsylvaniaJob Category: Wellbeing Services, Social WorkSchedule: Days Work Type: Full timeDepartment: Pediatric Primary Care Behavioral Health DivisionDate Posted: 09/07/2022Job ID: R-37562Job SummaryAssesses patient...
-
Physical Therapist
2 weeks ago
Sunnyside, United States JAG Physical Therapy Full timePhysical TherapistThe Physical Therapist is forward-thinking who excels at assessing patients' strengths and weaknesses and devising creative and effective treatment plans. Therapists must practice discretion & maintain patient confidentiality. Must operate a high-energy, positive-thinking environment and offer patients positive encouragement to achieve...