Fitness Ambassador for Member Experience

2 days ago


Sunnyside, New York, United States New York Sports Clubs Full time
Job Title: Fitness Ambassador for Member Experience

Are you passionate about delivering exceptional customer service and creating a welcoming environment for gym-goers? Do you have a knack for sales and building strong relationships with clients?

We're seeking a highly motivated and enthusiastic Service & Sales Representative to join our team at New York Sports Club. As a key member of our front desk team, you'll play a vital role in ensuring that every guest feels valued and supported throughout their fitness journey.

About the Role:

As a Service & Sales Representative, your primary responsibility will be to provide world-class customer service to members and guests alike. This includes greeting visitors warmly, responding to inquiries, and addressing any concerns or issues promptly. You'll also be responsible for promoting our various services and programs, such as membership options, group classes, and personal training sessions.

In addition to your exceptional communication skills, we're looking for someone who is confident in their ability to work independently and collaboratively as part of a dynamic team. Your attention to detail and organizational skills will be essential in maintaining accurate records, processing transactions, and managing memberships effectively.

About Us:

New York Sports Club is a leading fitness brand with a long history of providing top-notch facilities and services to its members. Our mission is to improve lives through fitness, and we're committed to creating a supportive community that encourages everyone to reach their full potential.

Requirements:

To be successful in this role, you'll need:
  • 1+ year's experience in a member-facing role or customer service position;
  • Excellent communication and interpersonal skills;
  • Ability to work flexible hours, including evenings and weekends;
  • Physical stamina to stand for long periods and move around the club;
  • CPR/AED certification.


What We Offer:

In return for your hard work and dedication, we offer a competitive salary of approximately $45,000 per annum, plus opportunities for career growth and professional development within our organization. If you're passionate about delivering exceptional customer experiences and driving business results, we'd love to hear from you

About Our Ideal Candidate:

We're looking for someone who is friendly, approachable, and genuinely enthusiastic about helping others achieve their fitness goals. If you're a natural people person with a strong work ethic and a passion for delivering outstanding service, we encourage you to apply.

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