Foster Care Administrative Assistant

6 days ago


Richardson, Texas, United States Upbring Full time
Job Summary

We are seeking an Administrative Assistant to provide receptionist and secretarial duties for our Foster in Texas (FIT) team. The successful candidate will be responsible for answering the telephone, filing, basic bookkeeping, and office management.

Key Responsibilities
  • Gather information from prospective foster or adoptive parents and send inquiry packets upon request.
  • Receive, sort, date-stamp, and distribute all incoming mail and documents.
  • Complete the mailing process for all outgoing mail.
  • Manage and order supplies and ensure appropriate inventory is available for normal and peak business needs.
  • Manage the postage machine as it relates to operation and available funds.
  • Other duties and special projects as assigned.
Communication
  • Answer and direct all incoming calls to appropriate staff; take messages when needed.
  • Professionally greet all visitors entering the office; notify staff of their visit and escort to appropriate waiting location.
  • Respond to general inquiries about the program or refer to appropriate staff for more detailed information.
  • Develop and maintain a tracking system and record keeping process for FIT inquiries.
  • Maintain mailing lists for staff and provide mailing supplies.
  • Maintain Foster Care employee files such as assisting employees with completion of forms, scanning into electronic record, auditing, distributing policies and other forms for signature.
Requirements
  • High School diploma or GED equivalent.
  • 1 year secretarial, receptionist, or administrative experience.
  • Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Strong customer service skills with the ability to greet and welcome people with a professional and pleasant demeanor.
  • Ability to work independently and as part of a team; take initiative and work with limited supervision.
  • Strong interpersonal skills with the ability to work and interact with a diverse group of people.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills with the ability to meet deadlines and manage multiple requests and job expectations.
  • Proficient use of Microsoft Word, Excel, and Outlook.
Preferred Qualifications
  • Associates degree or higher in Business Administration, Office Administration, or closely related field.
  • 3 years' secretarial, receptionist, or administrative experience.
  • Bilingual (English and Spanish based on service area and service population).
Perks at Upbring
  • Competitive PTO & paid holidays.
  • Health, dental, vision insurance & more.
  • 403(b) Plan.
  • Employee Assistance Program.
  • 24/7 access to telemedicine and counseling services.
  • Discounted Gym Memberships.
Physical Demands & Work Conditions
  • This position requires sitting and looking and using a computer for long periods of time.
  • Lift, push, pull, move up to 50 lbs.

We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.



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