Senior Manager of Resident Services
4 weeks ago
Director Medical Staff Services
Job SummaryJob Summary: We are seeking a highly skilled and experienced Director of Medical Staff Services to oversee and participate in developing and delivering support services and engaging programs for all residents. The ideal candidate will have a strong background in clinical services, supervisory experience, and excellent communication skills.
Key ResponsibilitiesKey Responsibilities:
- Oversee the development and implementation of individual service plans/case management services for residents;
- Provide supportive counseling as needed to residents and families, referring to outside community resources as appropriate;
- Conduct care coordination for residents needing assistance to procure and facilitate care with outside providers, agencies, and medical facilities;
- Support Resident Service staff to work closely with other departments to address any issues that may put a resident's tenancy at risk and other activities that directly impact residents;
- Identify and provide or arrange for staff training needs;
- Prepare and monitor the yearly Resident Services budget in conjunction with the Executive Director;
- Collaborate with Fund Development to write grants for resident services and programs;
- Ensure all at-risk tenants' issues are identified, addressed, monitored, and reported to the outside agencies as required;
- Utilize RSD Salesforce reports to monitor resident services staff activity reporting (e.g., care coordination, resident notes, encounters, assessments).
Requirements:
- Masters Degree in Social Work or Mental Health Counseling with LICSW/LMHC and a minimum of five years post-Master's degree experience or a combination of relevant Masters level training and experience;
- Progressive clinical, supervisory, and administrative experience working with vulnerable populations; preferably with experience with care coordination, for older adults;
- Able to travel to all 2Life campuses for meetings and training;
- Diverse individuals or individuals who are bilingual a plus.
About Us: 2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment.
How to ApplyHow to Apply: Please submit your resume and cover letter to [insert contact information].
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