IGEL Technical Specialist

4 weeks ago


Seattle, Washington, United States Fuel Talent Full time
Job Summary:
We are seeking a skilled IGEL Technical Specialist to join our team. The ideal candidate will have a strong background in supporting remote environments, managing collaboration tools, and providing hardware support.

This role will focus on ensuring smooth offloading to platforms like Webex, Zoom, and Teams while working with Dell/Wyse hardware and supporting IGEL-specific configurations.


  • Key Responsibilities:
Manage and support IGEL OS10/11 and have familiarity with OS12.
Handle the offloading process for Webex, Zoom, and/or Teams in an IGEL environment.
Provide support for Dell/Wyse hardware, ensuring compatibility and functionality.
Apply Citrix concepts, with 2-5 years of experience in a Citrix environment.
Manage and support Imprivata agent configurations, including PIE and the new-style Imprivata agent for IGEL.
Conduct peripheral testing to ensure compatibility with IGEL systems and resolve any related issues.

Requirements:
Experience with IGEL OS10/11 and familiarity with OS12.
Proven ability to manage offloading for Webex, Zoom, and/or Teams.
Experience with Dell/Wyse hardware.
2-5 years of experience working with Citrix concepts and environments.
Experience with Imprivata agent, particularly PIE or the new-style agent for IGEL.
Ability to perform peripheral testing to ensure proper functionality in the IGEL environment.

Working Conditions:
100% Remote.
Standard weekday working hours.
1-year contract with the potential for extension based on performance and business needs.

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