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Parts Specialist

2 months ago

Puyallup, Washington, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our store team, you will be responsible for providing exceptional customer service, supporting store management, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service to retail and installer customers, ensuring a high level of satisfaction and loyalty.
  • Support store management in achieving sales and customer service goals, including promoting company customer service programs and initiatives.
  • Assist with daily store operations, including processing transactions, maintaining inventory, and performing various tasks as assigned.
  • Operate brake lathe and other store test equipment, and perform in-store services for customers (where state and local laws allow).
  • Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.
Requirements
  • Ability to quickly match alphanumeric sequences and provide outstanding customer service.
  • Must be able to multitask, handling customers on the phone and in the store simultaneously.
  • Familiarity with automotive parts, cataloging, and weatherly index system is desired.
  • ASE certification and fluency in multiple languages (Spanish is highly desired) are also preferred.
What We Offer
  • Competitive wages and paid time off.
  • Stock purchase plan and 401k with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account (FSA).
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth and professional development.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.