Cash Operations Supervisor
3 weeks ago
Job Summary:
The Cash Operations Leader is responsible for ensuring the smooth operation of the store in the absence of management. This includes opening and closing the store, handling cash transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Opens and closes the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
- Completes product returns, order voids, customer refunds, and cash drops to the safe.
- Engages customers by greeting them and offering assistance with products and services.
- Responsible for holding store keys and opening and closing the store without management as necessary.
- Assists with and coaches other team members on the warehouse and vendor ordering process.
- Registers all related sales on assigned cash register, including records of scanning errors and price verifications.
- Assists manager or assistant store manager in evaluating and developing displays.
- Maintains accurate inventory counts and ensures compliance with local regulations.
- Assists with bookkeeping activities, including cash reports and bill payments.
- Ensures compliance with state and local laws regarding regulated products.
- Complies with all company policies and procedures.
- Serves as a liaison between management and non-management team members.
- Reports disciplinary issues and customer complaints to management.
Requirements:
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer knowledge of store inventory control.
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