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Recreation Superintendent

1 month ago


Winter Park, Florida, United States City of Winter Park Full time
Job Summary

The Recreation Superintendent is responsible for overseeing the operations of assigned recreation facilities and related work for the City's Parks and Recreation Department. This position involves planning, organizing, and directing operating and marketing activities, training subordinates, and overseeing administrative functions.

Key Responsibilities
  • Provide exceptional customer service and maintain overall responsibility for venue, events, and programs.
  • Market and promote the facility, and maintain and manage social media presence.
  • Plan and execute community events, programs, venue rentals, and other related activities.
  • Set sales targets, actively seek marketing opportunities, and proactively sell the venue/facility/programs to new residents and clients to promote growth and increase revenues.
  • Ensure long and short-term goals are set and achieved for revenues, expenditures, customer satisfaction, and merchandising, seek productivity and cost savings opportunities, and monitor sales trends.
  • Manage and train recreational facility staff, contractors, and other service providers, and ensure all staff receive adequate training, materials, supplies, and equipment to successfully perform job duties, and ensure all applicable state and federal laws and City policies and procedures are followed.
  • Oversee administrative functions, including scheduling, payroll, and performance evaluations.
  • Oversee and assist in day-to-day cash management processes, including processing and tracking payments for venue rentals and program registration, cash management practices, balancing cash register and cash receipts, and making daily bank deposits.
  • Perform related management and analysis of information, including administration of contracts, analysis of sales activity, budget management, client contracts, invoices, and related paperwork, and maintaining an up-to-date client and preferred vendor database.
Requirements
  • Working knowledge of departmental and municipal rules, regulations, policies, and procedures.
  • Working knowledge of best practices for event and venue management.
  • Working knowledge of merchandising practices, visual display, inventory control, and organization of storage.
  • Working knowledge of occupational hazards, safety rules, and practices and the ability to transmit such knowledge to subordinates.
  • Working knowledge of basic accounting principles for retail applications.
  • Skill in compiling data and in preparing comprehensive and coherent reports, correspondence, graphs, charts, presentations, and spreadsheets.
  • Skill in conducting and analyzing research, critical thinking, and problem-solving.
  • Skill in the use of modern office technology and the ability to adapt to implementation of technology updates and improvements.
  • Skill in multitasking, establishing work priority independently, and working with shifting priorities and deadlines.
  • Skill in general management and team development.
  • Ability to provide exceptional customer service and resolve customer inquiries and complaints.
  • Ability to manage cash, balance cash, check, and credit card receipts to register receipts, and make daily deposits.
  • Ability to make critical and difficult decisions with some direction that conform to the policies and procedures of the City and the Department.
  • Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public.
  • Ability to communicate information tactfully and impartially, both in person and in writing, with all staff, city officials, and the general public.
  • Ability to demonstrate proficiency in the City of Winter Park Core Competencies.
  • Ability to understand and follow oral and written instructions and keep accurate records.