Front Desk Assistant

5 days ago


Madison, Wisconsin, United States Heartland Dental Full time

About the Role

As a Business Assistant, you will play a vital role in supporting the business needs of our dental practice. Your primary responsibility will be to provide exceptional patient care and support to our team members.

Key Responsibilities:

  • Provide exceptional patient care and support to team members
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential

About Our Practice

Advanced Dental Specialists - Madison West is a reputable dental practice that values teamwork, collaboration, and community involvement. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development.



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