Clinical Specialist II

13 hours ago

Buffalo, New York, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life.

You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save (student debt program, and FreeU (education benefit - an affordable and convenient path to getting a bachelor's degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

Working under general direction, provides engineering, sales, educational, and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving EP products.

Performs work that involves a high degree of independence.

Identifies and routinely uses the most effective, cost-efficient, and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.

Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager.

Acts as a clinical interface between the medical community and the business.

Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.

Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.

Demonstrates a thorough command of all EP products, related product and technical knowledge, trends, and players.

Develops, leads, and/or facilitates trainings and other programs on EP products to healthcare professionals.

Provides insight, guidance, and feedback to management on market feedback and components of next-generation products.

Provides regional EP procedural case coverage.

Provides additional backup support to EP Sales Representatives in the following areas:

  • Sales support.
  • Regional training seminars.
  • Clinical studies/data collection.
  • Troubleshooting.
  • New product in-service training to physicians, nurses, and sales representatives.

Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Assists Training and Education departments with advanced educational seminars and the preparation of educational materials.

Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.

Remains current on developments in fields of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.

Resolves and/or facilitates resolution of problems, including identifying causes to prevent re-occurrence.

Performs related functions and responsibilities, on occasion, as assigned.

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