Clinical Specialist II

1 day ago

Buffalo, New York, United States Abbott Laboratories Full time
About Abbott Laboratories

Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

We're always looking towards the future, anticipating changes in medical science and technology. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott Laboratories

At Abbott Laboratories, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

As a Clinical Specialist II, you will work under general direction, providing engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.

  • Act as a clinical interface between the medical community and the business.
  • Demonstrate ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Provide engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrate a thorough command of all EP products, related product and technical knowledge, trends and players.
  • Develop, lead and/or facilitate trainings and other programs on EP products to healthcare professionals.
  • Provide insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Provide regional EP procedural case coverage.
  • Provide additional back-up support to EP Sales Representatives in the following areas:
    • Sales support;
    • Regional training seminars;
    • Clinical studies/data collection;
    • Trouble Shooting; and,
    • New product in-service training to physicians, nurses and sales representatives.
  • Continuously develop engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
  • Assist Training and Education departments with advanced educational seminars, and the preparation of educational materials.
  • Assist Sales with advanced product demonstrations to visiting physicians and sales personnel.
  • Remain current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
  • Resolve and/or facilitate resolution of problems including identifying causes to prevent re-occurrence.
  • Perform related functions and responsibilities, on occasion, as assigned.
Required Qualifications
  • Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
  • Requires ability to become certified on EP products.
  • A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Follow your career aspirations to Abbott Laboratories for diverse opportunities with a company that can help you build your future and live your best life. Abbott Laboratories is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $57,300.00 – $114,700.00. In specific locations, the pay range may vary from the range posted.

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