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Office Representative

2 months ago

Mansfield, Ohio, United States Brian Gates - State Farm Agent Full time
Job Overview

Brian Gates - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as an Office Representative. This role is ideal for individuals who are passionate about building relationships and providing exceptional service to customers.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Needs-Based Review: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits
  • Competitive Compensation: Receive a salary plus commission/bonus structure, providing opportunities for growth and financial success.
  • Flexible Work Arrangements: Enjoy flexible hours and a dynamic work environment that allows for work-life balance.
  • Professional Development: Participate in ongoing training and development programs to enhance skills and knowledge in the insurance industry.
Requirements
  • Insurance Knowledge: Possess a strong understanding of insurance products and services, including property and casualty, life, and health insurance.
  • Communication Skills: Demonstrate excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving: Possess strong problem-solving skills, with the ability to analyze complex situations and provide effective solutions.