Dispatcher (Part Time) - Patient Transportation Coordinator

2 weeks ago


Baltimore, Maryland, United States Compass Group, North America Full time
Job Summary

As a Patient Transportation Dispatcher, you will play a critical role in coordinating and monitoring the activities of our Patient Transportation services. Your timely and accurate dispatch of transportation requests will ensure that patients receive the care they need in a timely and efficient manner.

Key Responsibilities:

Provide quality customer service to patients, families, and staff by responding to transportation requests in a timely and accurate manner.

Coordinate the activities of patient transporters, ensuring that transportation requests are completed efficiently and effectively.

Develop and maintain positive relationships with patients, families, and staff by providing excellent customer service and communication skills.

Monitor and report on transportation metrics, including on-time arrivals and departures, to ensure that our services meet the highest standards of quality and safety.

Requirements:

High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

1-2 years of experience in a customer service or transportation-related role.

Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff at all levels.

Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities simultaneously.

Benefits:

Crothall Healthcare offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. We also offer opportunities for professional growth and development, as well as a commitment to diversity and inclusion.

Why Work for Crothall?

Crothall Healthcare is a leading provider of healthcare services, with a commitment to delivering high-quality care and exceptional customer service. We are proud to be a part of the Compass Group, a global leader in food and support services. Our team members are the heart of our organization, and we are committed to providing them with the support and resources they need to succeed in their careers and personal lives.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional care and service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you

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