Current jobs related to Customer Success Manager, Differentiated Support, Amazon Shipping - Tempe, Arizona - Amazon Inc
-
Tempe, Arizona, United States Amazon Inc Full timeJoin Amazon Shipping in a Period of GrowthAmazon Shipping is undergoing an exciting period of expansion, broadening its reach and simplifying the support experience for its shipper partners.We are passionate about delivering a high level of service, ensuring that every interaction with our customers is exceptional.Key Responsibilities:Provide differentiated...
-
Senior Customer Success Manager
2 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our Strategic Account Services team at Amazon. As a key member of our team, you will be responsible for driving business growth for our top-selling partners on the Amazon Store.Key ResponsibilitiesDevelop and execute strategic joint business plans with our top-selling...
-
Tempe, Arizona, United States Amazon Full timeJob DescriptionThe Strategic Account Services organization is seeking a Senior Customer Success Manager to drive business growth for influential Sellers on the Amazon Store. This role involves delivering an optimal level of service through strategic insights and high operational standards.Key Responsibilities:Drive business growth by providing customized...
-
Senior Product Manager
4 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleAmazon is seeking a Senior Product Manager to join our Trust and Store Integrity team. As a Senior Product Manager, you will be responsible for defining the multi-year vision for the space, building and managing high-quality product roadmaps, and working with key business stakeholders to build out requirements for different phases.You will work...
-
Tempe, Arizona, United States Amazon Full timeAbout the RoleAmazon is seeking a highly skilled Senior Program Manager to lead strategic, tactical, and cross-functional projects across multiple verticals. The ideal candidate will have a strong delivery record, proven project management experience, and excellent analytical capabilities.Key ResponsibilitiesManage and oversee various cross-functional...
-
Technical Support Specialist
1 week ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Selling Partner Trust team at Amazon. As a Technical Support Specialist, you will play a critical role in providing software deployment support in staging and production environments.Key ResponsibilitiesProviding software deployment support in staging and production...
-
Tempe, Arizona, United States Amazon Full timeProgram Manager, Ops Tools, Account Health SupportWe are seeking an experienced Program Manager to join our Ops Tools, Account Health Support team. As a Program Manager, you will be responsible for leading the development and implementation of operational tools to support Amazon's growth and customer satisfaction.The ideal candidate will have a strong...
-
Cloud Solutions Manager
2 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleAmazon is seeking a highly skilled Customer Solutions Manager to join our team. As a key member of our AWS Sales, Marketing, and Global Services (SMGS) team, you will be responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public...
-
Customer Experience Operations Lead
1 week ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Operations Lead to join our team at Amazon. As a CXO Site Lead, you will be responsible for providing exceptional customer service and leading a team of associates to deliver a world-class customer experience.Key ResponsibilitiesInteract with customers by effectively using...
-
Regional Systems Integration Manager
7 days ago
Tempe, Arizona, United States Amazon Full timeJob DescriptionAt Amazon, we're working to be the most customer-centric company on earth. Our goal is to deliver exceptional customer experiences through innovative technology solutions.We're seeking a seasoned Regional Systems Integration Manager to join our team. As a key member of our Systems Integration Team, you will be responsible for implementing...
-
Amazon Transportation Operations Specialist
2 weeks ago
Tempe, Arizona, United States Amazon Full timeJob SummaryAmazon's ROC team is seeking a highly skilled and motivated Dispatch Operations Specialist to assist in the resolution of stakeholder issues related to daily freight movements flowing into and out of our North American fulfillment centers and associated fulfillment network.This role requires strong communication, problem-solving, and...
-
Senior Manager, Procurement Lead
2 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager, Procurement to join our Global Procurement Organization at Amazon. As a key member of our team, you will be responsible for developing and leading a global team of Regional Spend Champions, prioritizing projects, and defining criteria for total cost of ownership and return on...
-
Regional Systems Integration Manager
2 weeks ago
Tempe, Arizona, United States Amazon Full timeJob DescriptionAt Amazon, we're working to be the most customer-centric company on earth. Our goal is to deliver exceptional customer experiences through innovative solutions and processes.We're seeking a highly skilled Regional Systems Integration Manager to join our team. As a key member of our Global Ops Engineering team, you will be responsible for...
-
Program Manager, PMO, North America Supply Chain
4 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our team at Amazon. As a key member of our Strategy team, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs.Key ResponsibilitiesManage...
-
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our Strategy team at Amazon. As a key member of our team, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs.Key ResponsibilitiesManage...
-
Strategic Program Manager
1 week ago
Tempe, Arizona, United States Amazon Full timeProgram Manager, DeliveryAmazon is seeking a skilled Program Manager to lead strategic, tactical, and cross-functional projects and programs within multiple verticals across Worldwide Operations.This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status,...
-
Senior Manager, Procurement
2 weeks ago
Tempe, Arizona, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager, Procurement to join our Global Procurement Organization at Amazon. As a key member of our team, you will be responsible for developing and leading a global team of Regional Spend Champions, prioritizing projects, defining metrics, and delivering results.Key ResponsibilitiesDevelop...
-
Tempe, Arizona, United States Amazon Full timeAbout the Role:We are seeking a highly skilled Senior Software Development Engineer to join our Customer Trust team at Amazon. As a key member of our team, you will be responsible for designing and developing scalable AI systems that protect customers and preserve their trust.You will work closely with our ML scientists to understand the requirements and...
-
Tempe, Arizona, United States Amazon Full timeJob SummaryAmazon is seeking a highly skilled Program Manager to lead strategic, tactical, cross-functional, and technology projects and programs across multiple verticals. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from...
-
Senior Program Manager, Worldwide Operations
7 days ago
Tempe, Arizona, United States Amazon Full timeJob SummaryAmazon is seeking a highly experienced Senior Program Manager to lead strategic, cross-functional projects and programs across multiple verticals. The ideal candidate will have a strong delivery record and proven project management experience.Key ResponsibilitiesManage and oversee various cross-functional programs, ensuring successful...
Customer Success Manager, Differentiated Support, Amazon Shipping
2 months ago
At Amazon Inc, were driving growth and simplifying the support experience for our shipper partners. Our goal is to provide a high level of service, ensuring every interaction is seamless and efficient. As a key member of our team, you will play a critical role in delivering exceptional customer experiences, leveraging your expertise in support and operations to drive business results. Key responsibilities include:
- Developing and implementing support strategies to enhance customer satisfaction and loyalty
- Collaborating with cross-functional teams to streamline support processes and improve efficiency
- Providing expert support to shipper partners, resolving complex issues and escalating concerns as needed
- Analyzing customer feedback and data to inform support improvements and business decisions
As a Customer Success Manager, you will have the opportunity to make a meaningful impact on our customers' experiences and contribute to the growth and success of Amazon Inc. If you are a motivated and customer-focused professional with a passion for support and operations, we encourage you to apply for this exciting opportunity.
