Customer Service Representative

2 days ago


Fort Worth, Texas, United States Lineage Logistics Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest level of service.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding their orders and shipments
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Stay up-to-date on company policies and procedures to ensure accurate and compliant customer service

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office Suite
  • Ability to lift up to 20 pounds

Why Lineage Logistics?

At Lineage Logistics, we are committed to providing our customers with the highest level of service and support. As a Customer Service Representative, you will have the opportunity to work with a dynamic team and make a real impact on our customers' experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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