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Records Management Specialist

2 months ago

Hayward, California, United States Vets Hired Full time

Position Overview: Records Administrator

Job Summary

The Records Administrator plays a pivotal role in managing the operations of the Records Bureau under the guidance of the Operations Support Manager. This position is essential for ensuring the effective implementation of policies and procedures that enhance the functionality of the Records Bureau within the Police Department.

Key Responsibilities

The Records Administrator is tasked with a variety of critical duties, including but not limited to:

1. Developing and maintaining comprehensive procedural manuals and training programs for Records Bureau staff.
2. Assisting in the formulation and execution of goals, objectives, and policies related to Records Bureau operations.
3. Overseeing the processing of police documentation, including reports, subpoenas, and warrants, while ensuring compliance with applicable regulations.
4. Managing the training and performance evaluation of personnel, including recommending disciplinary actions when necessary.
5. Identifying and resolving operational challenges and interpreting departmental policies.
6. Preparing and overseeing the budget for the Records Bureau.
7. Serving as a liaison with various divisions and units within the department.
8. Establishing and maintaining positive customer relations by addressing public inquiries effectively.
9. Applying relevant codes and regulations pertaining to public records and information release.
10. Responding to emergencies that may arise during operational hours.
11. Participating in the recruitment and selection of staff.
12. Compiling and submitting statistical reports as required.

Qualifications

Knowledge and Skills Required:

  • Understanding of supervisory principles and practices.
  • Familiarity with police department procedures and functions.
  • Knowledge of law enforcement office operations.
  • Proficiency in automated records systems.
  • Awareness of pertinent codes and public records legislation.
  • Competence in modern office management practices and software.
Abilities:
  • Ability to plan, organize, and supervise the work of others.
  • Effective communication skills across various levels of interaction.
  • Capability to establish and maintain professional relationships.
  • Skill in interpreting and developing policies and procedures.
  • Proficiency in managing multiple projects and making informed decisions.
  • Experience in budget preparation and monitoring.
Experience and Education:

A combination of experience and training that equips the candidate with the necessary knowledge and abilities is essential. Typically, this includes:

Experience: A minimum of four years in a customer service role within a public safety environment, including at least one year in a supervisory capacity.

Education: Completion of high school or equivalent, supplemented by coursework in management and business. An Associate's degree in Administration of Justice, Business, or Public Administration is preferred.

Licenses: A valid Class C California Driver's License is required.