Records Management Specialist

2 months ago

Hayward, California, United States Vets Hired Full time

Position Overview: Records Administrator

Role Summary

The Records Administrator is responsible for overseeing the operations of the Records Bureau, ensuring the implementation of effective policies and procedures that enhance the functionality of the Records Bureau within the organization. This role operates under the general supervision of the Operations Support Manager and is pivotal in managing the daily activities of the Records Bureau.

Key Responsibilities

The Records Administrator will:

  • Develop and maintain comprehensive procedural manuals and training programs for Records Bureau staff.
  • Assist in formulating and executing goals, objectives, policies, and procedures related to Records Bureau operations.
  • Oversee the processing of records, including police reports, subpoenas, and warrants, ensuring compliance with relevant regulations.
  • Manage the training and performance evaluation of assigned personnel, providing guidance and recommending disciplinary actions as necessary.
  • Identify and resolve operational challenges while interpreting departmental policies.
  • Prepare and oversee the budget for the Records Bureau.
  • Act as a liaison with other divisions and units within the organization.
  • Ensure positive customer relations by addressing public inquiries and requests for information.
  • Apply relevant codes and statutes concerning the maintenance and release of information.
  • Respond to emergencies that may arise during operational hours.
  • Participate in the recruitment and selection of staff.
  • Compile and submit statistical reports as required.
  • Perform additional related duties as assigned.

Qualifications

Knowledge and Skills Required:
  • Understanding of supervisory principles and practices.
  • Familiarity with operational procedures within law enforcement environments.
  • Proficiency in automated records systems and modern office management practices.
  • Knowledge of pertinent codes and public records legislation.
Abilities:
  • Ability to effectively plan, organize, and supervise the work of others.
  • Strong communication skills to interact with diverse stakeholders.
  • Capability to interpret and develop policies and procedures.
  • Skill in managing multiple projects and setting priorities.
  • Experience in budget preparation and monitoring.
Experience and Education:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: A minimum of four years of progressively responsible experience in customer service and processing records in a public safety context, including at least one year in a supervisory role.

Education: Completion of high school or equivalent, supplemented by coursework in management and business practices. An Associate's degree in Administration of Justice, Business, or Public Administration is preferred.

Licenses: A valid Class C California Driver's License is required.

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