Records Administrator

4 days ago


Hayward, California, United States Vets Hired Full time
About the Job

At Vets Hired, we're seeking a highly skilled Records Administrator to join our team. As a key member of our operations team, you will be responsible for overseeing the Records Bureau operations and implementing policies and procedures to ensure the effectiveness of our records management system.

Key Responsibilities
  • Develop and maintain procedural manuals and training programs for Records Bureau personnel.
  • Assist in the development and implementation of goals, objectives, policies, and procedures involving the Records Bureau and front office operations.
  • Manage the processing of police reports, records, subpoenas, civil orders, and warrants.
  • Oversee the training and work of assigned personnel, evaluate performances, and recommend disciplinary action.
  • Identify and resolve work problems, interpret departmental policies, and prepare and monitor the Records Bureau's budget.
  • Serve as a liaison with other divisions and units throughout the department.
  • Establish and maintain harmonious customer relations by providing responsive service related to public requests for information and other inquiries.
Requirements
  • Four (4) years of progressively responsible experience providing customer service, processing police records in a public safety environment, including at least one (1) year of supervisory responsibility.
  • Equivalent to completion of the twelfth grade or possession of GED, supplemented by college-level coursework in supervision/management and general business.
  • Possession and maintenance of a valid Class C California Driver's License.
Working Conditions

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. The position requires the ability to sit for prolonged periods, stand, walk, reach, bend, and safely lift and move equipment and materials weighing up to 35 pounds.

Vets Hired is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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