Senior Field Service Representative

21 hours ago

Houston, Texas, United States Eaton Full time
About the Role

Eaton's Engineering Service & Systems Division is seeking a highly skilled Senior Field Service Representative to join our team in Houston, TX or Beaumont, TX. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the power system lifecycle.

Key Responsibilities
  • Support customers across the power system lifecycle, including startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies.
  • Manage small projects independently and lead Field Service Representative teams on larger projects.
  • Generate timely and accurate service reports on work, product performance, and warranties.
  • Provide recommendations for improved electrical systems.
  • Cultivate strong relationships with customers, team members, and partners.
  • Mentor less experienced technicians.
  • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.
Benefits
  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums.
  • Career growth, mentorship, and safety training.
  • Company vehicle, toolkit, and phone.
  • Tuition assistance for ongoing learning.
  • Leads program with bonus pay.
  • Opportunities across 32 service branches.
Requirements
  • High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  • Must be able to work in the US without corporate sponsorship now or in the future.
  • No relocation benefit is being offered. Only candidates within a 50-mile radius of Houston, TX or Beaumont, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
  • Must have a valid and unrestricted driver's license.
Preferred Qualifications
  • Associate's degree or higher from an accredited institution.
  • Bachelor's degree in Engineering from an accredited institution.
  • Electrical or General Contractor's License.
  • Professional Engineering License.
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays.
  • NICET/NETA certification.
What We Offer

Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. We believe in second chance employment and will consider qualified applicants with arrest or conviction history.

We offer a range of benefits, including health and welfare benefits, retirement benefits, and programs that provide for paid and unpaid time away from work. For more information, please click here: Eaton Benefits Overview.

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