Director of Credit and Cage Operations
3 days ago
We are seeking a highly skilled and experienced Director of Credit and Cage Operations to join our team at French Agency. As a key member of our leadership team, you will be responsible for the overall operations and compliance of the cage department processes and policies.
Key Responsibilities- Manage high-volume cage operations, including contributing to the development, implementation, and maintenance of systems, procedures, and policies.
- Safeguard assets maintained in the cage and other designated locations.
- Ensure compliance with applicable federal, state, regulatory, and gaming internal control standards, including Title 31 and anti-money laundering regulatory requirements.
- Develop, train, and mentor Cage Managers and Cage leaders to ensure all Team Members have the requisite knowledge and accountability for execution of their job duties.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
- Ensure round-the-clock presence of adequate management and/or supervision and sufficient staffing levels to meet high levels of customer service.
- Identify vulnerabilities, update policies and procedures to mitigate exposures, and ensure compliance by all Cage Team Members.
- Participate in drop count verification.
- Plan for adequate operating cash and reserves in the Vault.
- Develop the department's annual budget and plan day-to-day operations to effectively manage departmental costs.
- Serve as the liaison between property and company functional areas and project stakeholders.
- Implement processes and procedures for extension of credit to patrons, as approved by the State of Colorado.
- Bachelor's Degree in a related field or comparable experience.
- Minimum of 7 years progressive experience in casino cage, including 5 years leadership experience.
- Minimum of 3 years casino credit experience.
- Able to obtain a Colorado Division of Gaming Key License.
As a Team Member of French Agency, you will enjoy a comprehensive benefits package, including paid time off, 6 observed holidays and holiday pay, health benefit insurance package, relocation reimbursement, and more.
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