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BOH Shift Lead and Assistant Manager

2 months ago

Asheville, North Carolina, United States Juicy Lucy's Burger Bar and Grill Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Juicy Lucy's Burger Bar and Grill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional food quality, and providing outstanding customer service.

Key Responsibilities:

  • Lead and manage all aspects of restaurant operations, including food preparation, inventory management, and staff supervision.
  • Develop and implement strategies to improve sales, profitability, and customer satisfaction.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Monitor and control food costs, labor costs, and other expenses to ensure profitability.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve overall restaurant performance.
  • Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
  • Develop and maintain relationships with suppliers, vendors, and other external partners.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure the restaurant remains competitive and compliant.

Requirements:

  • Bachelor's degree in Hospitality, Business, or related field.
  • Minimum 3 years of experience as a salaried or hourly manager in a full-service restaurant.
  • Proven track record of success in restaurant operations, including experience with inventory management, labor control, and customer service.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Knowledge of restaurant operations software and systems, including point-of-sale systems and inventory management software.