Guest Service Expert

3 weeks ago


Nashville, Tennessee, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Gaylord Opryland Resort & Convention Center. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other team members to ensure seamless service delivery.
  • Manage tables, communicate with guests, and maintain a clean and organized work environment.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience necessary.
  • Ability to work in a fast-paced environment and adapt to changing situations.
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our company values creativity, entrepreneurship, and dedication to providing thoughtful, big-hearted service to guests.

At Gaylord, we offer a unique opportunity to grow and develop your career, with endless possibilities and a supportive team environment. Join us and become part of a global team that values excellence and innovation.


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