Customer Service Membership Sales Associate
7 hours ago
We are seeking a highly motivated and sales-driven individual to join our team as a Membership Sales Representative at StretchLab Deer Park. As a key member of our sales team, you will be responsible for promoting the growth of our studio through new membership sales, retaining current members, and contributing to the overall success of our business.
Key Responsibilities- Assist with lead generation, follow-up, and membership sales presentation and close.
- Book and confirm stretch appointments and intro sessions, assessing first-time appointments.
- Manage the front desk, greeting and checking in clients and prospects, and conducting tours of the facility.
- Present available services, memberships, and packages to current and prospective members.
- Book quality appointments and follow-up with leads and missed intro sessions.
- Participate in special events to promote the club.
- Key Holder, ensuring the studio is open in the AM or close in PM.
- Excellent sales, communication, and customer service skills required.
- Retail or health and fitness membership sales experience preferred.
- Social media and Canva savvy.
- Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch.
- Ability to learn and use the ClubReady software system.
- Ability to stand or sit for up to 8 hours throughout the workday.
- Must be fluent in English and have excellent communication skills via in person, phone, and email.
- Must be able to work under pressure and meet tight deadlines.
- Must have proficient computer skills.
- Competitive compensation based on experience.
- Monthly bonus opportunities.
- Discounted memberships and retail.
- Lots of stretching with the team.
- Huge opportunities for growth within the studios, including additional sales and management and regional management opportunities as we expand to other locations.
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