Sales Coordinator

2 days ago

Seattle, Washington, United States VetJobs Full time
Full-Time Sales Coordinator

We are seeking an exceptional Sales Coordinator to join our team at Sentral. In this role, you will be on the front lines in ensuring our residents feel loved from first point of contact and throughout their entire lifecycle.

This is a fantastic opportunity for a people-first focused individual who thrives on going above and beyond. As a Sales Coordinator, you will be empowered to guarantee a positive and fluid experience by working to save our customers' most valuable commodity, time.

You will be responsible for qualifying leads, scheduling tours, assisting with applications, and helping to close prospects on the highest net rent. Additionally, you will assist the team with reports, collect application materials from prospects, answer phone calls, and ensure all functions of the team are supported.

Responsibilities:
  • Uphold Sentral's standards, best practices, policies, and procedures, and value of excellence in customer service.
  • Establish rapport with residents and guests so they always feel loved.
  • Oversee the daily leasing responsibilities of the community in accordance with company policies and standards.
  • Oversee and coordinate welcoming new residents and guests.
  • Assist with office management and clerical tasks.
  • Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner.
  • Complete lease applications and assist with verification of application information; inform prospective residents of results.
  • Maintain and store documentation effectively.
  • Liaise with residents and guests to provide information and address their questions and concerns.
  • Maintain Availability List and Status Report, determine the termination date of lease rentals.
  • Conduct market analysis, prepare market surveys, and shop competitive communities.
  • Prepare leasing activity reports and market survey reports on a regular basis for submission to corporate and ownership groups.
  • Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours.
  • Assist Marketing Department in organizing and creating resident functions and newsletters.
  • Accept rent payments, security deposits, and other applicable fees.
  • Follow all local, city, and federal regulations.
  • Maintain compliance with Fair Housing requirements and all applicable laws, codes, and ordinances.
  • Own the move-in experience for our future residents to include updating property spreadsheets and communicating outstanding move-in items.
  • Conduct New Resident Orientations as needed.

Requirements:
  • Experience in a customer service-related industry, specifically sales or apartment leasing experience (lease-up experience preferred), or a combination of accounting skills/education with customer service experience.
  • Knowledge of established leasing practices and procedures.
  • Willingness to participate in training in order to comply with new or existing laws.
  • Familiarity and competence with Microsoft Office Suite, Excel skills highly preferred.
  • Ability to work a flexible schedule, including evenings and weekends.

About Us:
Sentral is a network of communities redefining the way people live. Our mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We strongly believe in continuous personal improvement, career growth, and diversity in our workforce. At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond.

Benefits:
  • Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
  • Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
  • Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.

Salary:$48,000 - $58,000 per year

Location:Downtown Seattle, WA

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