Dental Treatment Coordinator

4 weeks ago


Phoenix, Arizona, United States ZIA Full time
Compassionate Treatment Coordinator Opportunity

Smile Design Studio is seeking a detail-oriented and compassionate Treatment Coordinator to provide exceptional patient care in our Phoenix, AZ office. Our practice is dedicated to delivering outstanding dental care in a friendly and comfortable atmosphere.

Key Responsibilities:

  • Research and prepare estimates for treatment plans prior to discussing financial arrangements with patients.
  • Study frequently used insurance plans to understand nuances and communicate effectively with patients.
  • Process and submit insurance claims daily, ensuring timely payment.
  • Provide predetermination documentation to patients, schedule treatment, and obtain signed financial agreements.
  • Monitor payments, prepare daily financial statements, and maintain an effective collection system.
  • Educate patients on insurance, their responsibilities, and basic terminology.
  • Maintain a delayed treatment pipeline to convert initial 'no's to 'yes's.
  • Debrief and handoff patients to the front desk, ensuring a smooth consultation process.
  • Ask patients for referrals and provide business cards, highlighting quality care as the best marketing strategy.
  • Secure firm commitments to schedule treatment once financial agreements are in place.

Requirements:

  • Previous experience as a Treatment Coordinator is required.
  • At least 24 years of dental experience.
  • Previous experience with Dentrix is strongly preferred.
  • Strong relationship-building, influencing, and negotiation skills.
  • Proficiency in computer skills, including practice management software.
  • Familiarity with dental insurance protocols and ADA codes.
  • Teamwork, leadership, and marketing skills.
  • Excellent math skills, attention to detail, and ability to work independently.

Remote Work:

No



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