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Community Outreach Coordinator

2 months ago

Burbank, California, United States START ASAP Full time

**About Our Company**

At Mindsculpt Marketing, we're dedicated to making a positive impact in the community by providing affordable phone and communications services to low-income households. We partner directly with TruConnect, a program designed to bridge the gap in access to essential services.

**Job Summary**

We're seeking a highly motivated and customer-focused individual to join our team as a Full-Time Customer Support Associate. As a key member of our team, you'll play a vital role in ensuring our customers have access to the resources they need to thrive.

**Responsibilities**

  • Develop and execute outreach programs to educate customers about the TruConnect program and provide personalized service recommendations.
  • Assess customers for enrollment eligibility based on given criteria or requirements.
  • Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness.
  • Offer exceptional customer service by addressing any inquiries or concerns related to enrollment.
  • Collaborate with the Full-Time Customer Support Associate team to create, review, and maintain enrollment documents.
  • Promote our clients' positive image in the community through effective communication and branding.
  • Attend workshops and training sessions to stay up-to-date on our client's services and goals.

**What We Offer**

As a Full-Time Customer Support Associate, you'll have the opportunity to work in a dynamic and supportive environment, where you'll be empowered to make a real difference in the lives of our customers. If you're passionate about customer service, community outreach, and making a positive impact, we encourage you to apply today.