Receptionist
6 days ago
We are seeking a highly skilled and friendly Receptionist to join our team at Metasys Technologies. As a Receptionist, you will be the first point of contact for our visitors and office tenants, providing exceptional customer service and ensuring a warm and welcoming experience.
Responsibilities:- Provide personal services to visitors and office tenants, including arrangement of transportation, travel arrangements, wayfinding, parking validations, reception services, and specialized amenities.
- Assist with administrative support and tasks, shipping, catering, and events planning, coordinating car detailing, laundry, and dry-cleaning services, gift and package orders, and other services as needed.
- Display a warm, friendly, and professional greeting to all those entering the property.
- Answer the telephone in a friendly and professional manner.
- Maintain accurate records of service requests and status.
- Respond promptly with accurate and thorough information according to the specific request.
- Arrange and confirm recreational, dining, and/or business activities.
- Maintain a file of services, including transportation sources, accommodations, and referral contacts.
- Serve as the point-of-contact for the facilities team as a representative of the Workplace Concierge team.
- Follow security and emergency procedures as defined for the property.
- Respond to emergency situations in a calm and efficient manner.
- Prior customer service experience required.
- Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding.
- Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Good organizational and strong problem-solving skills.
- Highly adaptable and flexible.
- Warm and engaging demeanor and ability to assess circumstances, empathize, and offer help.
- Utilize a high level of attention to detail and strong interpersonal skills.
- Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations.
- Ability to solve problems in standard situations.
- Requires basic analytical skills.
- Ability to work flexible work schedules based on office needs.
- Outlook, Word, Excel, and PowerPoint skills.
The ideal candidate will be available to work any 5 days between Monday and Saturday and any 8 hours from 8am to 8pm, with a 40-hour workweek.
Example: Monday: 10am-6pm, Tuesday: 8am-5pm, Wednesday: Off, Thursday: 12pm-8pm, Friday: 10am-6pm, Saturday: 8am-5pm
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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