Gym Receptionist

The Gym Receptionist is a key member of the Soho House & Co. team, responsible for providing exceptional customer service to our members and guests. As a Gym Receptionist, you will be the first point of contact for our members, welcoming them to the gym and ensuring they have a positive experience.

• Welcome and check in members, ensuring a warm and welcoming experience
• Manage the front desk, handling phone calls, emails, and in-person inquiries
• Provide information on gym services, classes, and amenities
• Assist with scheduling personal training sessions and maintaining appointment calendars
• Ensure the reception area is clean and well-organized, maintaining a safe and healthy environment
• Collaborate with the management team to promote gym services and events

• Minimum 3+ years' experience in a similar role
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Flexibility to work nights, weekends, and holidays as needed

Soho House & Co. offers a competitive compensation package, including health care, 401K, and paid time off. We are committed to developing our employees' skills and careers, with opportunities for advancement and professional growth.