Customer Service Ambassador

11 hours ago


Silver Spring, Maryland, United States Banfield Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Ambassador to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to clients and their pets, while also supporting the veterinary medical team in delivering high-quality patient care.

Key Responsibilities:

  • Provide professional, friendly, and efficient service to clients and their pets, ensuring a positive experience in our hospital
  • Assist clients with completing documentation and entering pet information into our computer system
  • Schedule appointments and ensure prompt service for incoming clients
  • Manage finances accurately and maintain proper opening and closing procedures
  • Perform administrative tasks as needed

Requirements:

  • High school diploma or equivalent preferred
  • One year related experience required, with customer service skills preferred
  • Medical background with medical terminology training is a plus

Estimated Salary Range: $40,000 - $60,000 per year, depending on experience

Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off



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