Customer Service Director

2 weeks ago


Hartford, Connecticut, United States Protectedbyamie Full time
Customer Service Manager

At Protectedbyamie, we're seeking a highly motivated and customer-focused professional to join our team as a Customer Service Manager. This role is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and helping our business grow through value-based conversations.

Key Responsibilities:
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Work closely with our State Farm Agent to establish and meet marketing goals, develop leads, and identify customer needs.
  • Market appropriate products and services to customers, leveraging your sales and marketing expertise to drive business growth.
Requirements:
  • Sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing.
  • A successful track record of meeting sales goals and quotas.
  • Enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals.
  • Self-motivation, attention to detail, and excellent communication skills.
  • Ability to obtain Property and Casualty and Life and Health licenses.
What We Offer:
  • A competitive salary plus commission/bonus structure.
  • Profit sharing opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Growth potential and opportunities for advancement within our agency.

We're an equal opportunities employer and welcome applications from motivated individuals who are passionate about delivering exceptional customer experiences. If you're a self-starter with a strong work ethic and a desire to succeed, we'd love to hear from you.



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