Senior Technical Program Manager, Value Stream Optimization

2 weeks ago

Atlanta, Georgia, United States Ultimate Software Full time

General Information Ref #:

Travel Amount Required:
Up to 25%

Job Type:

Regular-Full Time

Company Overview: At Ultimate Software, our mission is centered around people. Our comprehensive HR, payroll, and workforce management solutions empower organizations to achieve positive outcomes for all stakeholders. Our dedicated team members, known as U Krewers, are innovative, collaborative, and adept problem-solvers.

We are committed to fostering a culture of inclusivity and an employee experience that supports our workforce in both professional and personal realms.

Our benefits reflect our commitment to the well-being of our employees, offering support from adoption and surrogacy assistance to educational reimbursement and wellness initiatives.

Our employee resource groups create a welcoming environment for individuals to connect, learn, and engage with others who share similar interests.

What are you waiting for? Discover more about us at #WeAreUltimate.

Description & Qualifications

About the Team:

The Value Stream Acceleration Services team, part of the Engineering, Product, Innovation, and Cloud (EPIC) organization, is dedicated to managing a portfolio of value streams that contribute to an enterprise SaaS product, with the aim of enhancing the delivery of value to our clients.

This team consists of highly skilled professionals who possess expertise in their respective fields and collaborate effectively to ensure that value streams yield maximum benefits.

We are committed to fostering innovation, continuous improvement, and customer satisfaction, focusing on achieving better outcomes for our employees and clients.

About the Role:

We are in search of a driven Senior Technical Program Manager to join our dynamic team.

In this capacity, you will be instrumental in orchestrating and executing complex programs that drive strategic results for the organization.

Utilizing your outstanding communication skills, technical knowledge, and leadership capabilities, you will guide cross-functional teams in the execution of large-scale initiatives while ensuring alignment with business goals and priorities.

Responsibilities:

  • Lead and motivate cross-functional teams through exceptional communication and negotiation skills, effectively collaborating with executives and stakeholders to achieve consensus and alignment on objectives, scope, and deliverables, while consistently advocating for the organization's best interests and maintaining positive relationships.
  • Provide strategic direction and insights to support decision-making through data-driven analysis and your understanding of industry trends, organizational priorities, and technological advancements.
  • Drive excellence in program management by overseeing the planning, execution, and delivery of complex initiatives, managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while aligning programs with business objectives.
  • Promote an outcome-oriented strategy and culture by demonstrating strong leadership, fostering collaboration, accountability, and continuous improvement, and championing best practices in program management and execution.
  • Exhibit exceptional organizational skills by effectively managing multiple priorities and dependencies, while identifying and mitigating risks and issues.
  • Optimize resource allocation across programs to ensure efficient and effective use of resources, delivering maximum value to the organization.
  • Demonstrate strong problem-solving skills by identifying and addressing critical issues, leveraging your professional and technical expertise to implement innovative solutions.
Qualifications:

Basic Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience as a Technical Program Manager or in a similar role, with a proven track record of successfully delivering complex software projects in a SaaS environment.
  • Strong understanding of Agile methodologies, including SAFe, Scrum, LPM, and DevOps.
  • Demonstrated expertise in strategic thinking and decision-making.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams.
  • Exceptional problem-solving abilities and meticulous attention to detail.
  • Outstanding communication skills, both verbal and written, with the ability to convey technical concepts across all organizational levels towards common objectives.
  • Able to perform in a hybrid-office role, requiring three or more days per week in the office.
Preferred Qualifications:
  • Master's degree in Computer Science, Engineering, or a related field.
  • Experience with large-scale system architecture.
  • Familiarity with Ultimate Software Product Suites, Tax Services, Service Products, or core Payment Solutions.
  • Ability to adopt a customer-centric perspective to represent customer needs and preferences.
  • Innovative thinker and results-driven problem solver, eager to tackle challenging issues and committed to delivering clear business outcomes.
  • Continuous learner, with the ability to ask relevant questions to understand requirements and context, as well as to receive and incorporate feedback.
  • Experience with Aha, JIRA, Confluence, PowerBI.

Preferred certifications include:

PMP, PgMP, PMI-ACP, CSM, LPM.

EEO Statement:

Ultimate Software is proud to be an equal opportunity employer and is dedicated to maintaining a diverse and inclusive workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision. Ultimate Software participates in E-Verify. View the E-Verify posters here.

Disability Accommodation:

For individuals with disabilities who require additional assistance at any point in the application and interview process, please reach out for support.

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