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Senior Engineer, Process Optimization
2 months ago
Position Overview:
The Continuous Improvement Engineer (CIE) will play a pivotal role in leveraging indirect influence to implement a comprehensive process enhancement strategy across the supply chain. This initiative aims to establish a robust governance framework that evolves into an integrated business process, optimizing resource utilization and capital for effective goal achievement.
About Chick-fil-A Supply:
A subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is dedicated to meeting the specific needs of Chick-fil-A restaurants through innovative distribution services. With consistent growth in sales and volume, coupled with the complexities of restaurant operations, Chick-fil-A Supply is committed to supporting current and future restaurant requirements through innovative distribution solutions that reflect the Chick-fil-A culture of care.
This dynamic subsidiary is in its developmental phase, offering a fast-paced work environment focused on launching new services nationwide.
Key Responsibilities:
- Collaborate with various departments, external partners, and operations to identify and lead process optimization initiatives aimed at enhancing efficiency and reducing costs.
- Facilitate Kaizen events, Value Stream Mapping workshops, and other lean methodologies across multiple distribution centers, while training leadership and promoting best practices.
- Oversee high-visibility OGSM-related capability projects, providing updates on deliverables and timelines to the business.
- Manage supply chain-wide cost reduction projects, reporting progress against targets and timelines to senior leadership while addressing any obstacles.
- Support operations by applying DMAIC and other problem-solving methodologies to meet PQDCSM scorecard objectives.
- Utilize simulation software to assess and enhance work systems.
- Conduct onboarding training for both hourly and leadership roles, introducing the Center of Business Excellence and essential tools for effective leadership.
- Act as the primary contact for inquiries related to capacity, process improvements, and standard time.
- Provide support for the process engineering team, assisting with the implementation of new distribution centers and capabilities.
- Collaborate with the Change Management office to ensure successful project adoption and reporting.
- Maintain a positive and proactive attitude in all interactions, serving as a change agent focused on delivering results with a customer-centric approach.
- Develop and document lessons learned, along with best practice systems, policies, and procedures for application across various business areas.
Minimum Qualifications:
- 10+ years of relevant experience in business, preferably in Manufacturing or Distribution Centers.
- 3+ years of experience in multi-site regional support with comprehensive supply chain ownership.
- Lean Six Sigma Black Belt certification.
- Experience with capital projects, including review boards and integrated business planning.
- Strong financial acumen, including EBITA, ROI, IRR, GL, and P&L.
- Proven track record in leading and executing large-scale project management and reporting.
- Familiarity with methodologies such as 5S, Standard Work, Value Stream Mapping, Kaizen, and process improvement projects.
- Excellent business communication and presentation skills.
- Experience with ERP systems.
Preferred Qualifications:
- Proficiency in Tableau or Power BI.
- Professional Project Management Certification (PMP).
- Change Management Certification.
Travel Requirements: 60%
Education Level: Bachelor's Degree in Engineering