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Retail Sales Associate

2 months ago

Fitchburg, Massachusetts, United States Bob's Stores Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for creating a memorable shopping experience for every customer while striving to achieve daily and weekly sales goals.

Key Responsibilities:

  • Greet each and every customer with a friendly smile and initiate friendly conversation to determine their level of assistance required.
  • Answer customer inquiries and provide expert advice on our products.
  • Drive sales through suggestive selling and add-on sales, ensuring that customers leave the store satisfied with their purchases.
  • Maintain assigned area to store standards, including functional recovery, accurate ad signing, and correct merchandise placement.
  • Perform various other functions as assigned/requested in assigned area, including price checks, merchandise transfers, customer calls, fitting room returns, etc.
  • Adhere to all Company initiatives and achieve established goals for each initiative (e.g., Best of Bobs Reward Program).
  • Follow all Company policies, rules, and procedures.
  • Complete all assigned training.

Requirements:

  • A friendly, outgoing personality and a drive to satisfy customers.
  • Retail experience in footwear sales preferred, yet not required.
  • Strong communication skills and the ability to suggestively sell and be persuasive.
  • Ability to work well independently as well as part of a team.
  • Bilingual always a plus.
  • Minimum age requirement: 16.

About Us:

Bob's Stores, a member of the SDI USA, LLC family, is an equal opportunity employer offering dynamic career opportunities and generous employee discounts.