Cannabis Retail Lead

4 weeks ago


Fitchburg, Massachusetts, United States Green Meadows Farms Full time
Job Summary:

As a Lead Guest Services Associate at Green Meadows Farms, you will be responsible for managing POS stations, advising customers on cannabis products, and ensuring the dispensary is clean and well-organized. You will also lead the team in assigning cleaning duties, take inventory of cannabis products, and assist with training new staff members. Additionally, you will support the GM in recruiting, interviewing, and onboarding staff, as well as take the lead on group huddles in sales initiatives.

Key Responsibilities:

Advise customers on suitable cannabis products based on their needs, preferences, and budgets
Educate customers on the safe use of cannabis products
Check customers' identification documents to verify their age
Process customers' payments using the dispensary's POS system
Keep abreast of new additions to our cannabis product line and the latest industry trends through training and research
Ensure the dispensary is clean and well-organized at all times
Lead the team in assigning cleaning duties
Take inventory of cannabis products and ensure the sales floor is adequately stocked
Assist with training new staff members
Support the GM in recruiting, interviewing, and onboarding staff
Take the lead on group huddles in sales initiatives

Requirements:

2+ years of experience in cannabis retail
3+ years of customer-facing experience in retail or hospitality
1+ year of leadership experience
Comfortable working with computers and retail POS systems
Ability to learn and understand cannabinoids and the endocannabinoid system

Soft Skills:

Excellent communication and organizational skills
Strong analytical and technology skills
Ability to listen well and communicate effectively with various audiences
High attention to detail
Unquestioned integrity
High energy with a desire to work in a team-oriented, fast-paced environment

Working Conditions:

Must be available to work weekdays, weekends, and holidays
Must be able to lift, carry, push, or pull medium weights up to 75 pounds
Must be able to work in a fast-paced environment with changing demands
Must be able to pass all required background checks

Authorization:

Must be authorized to work in the United States or be able to obtain the same
Must obtain a State Agent Card
Must be a minimum of 21 years of age
Must be and remain compliant with all legal or company regulations for working in the industry

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