Sales and Production Associate

4 weeks ago


Fitchburg, Massachusetts, United States Salvation Army - ARC Full time
Job Description

At Salvation Army - ARC, we are seeking a highly motivated and detail-oriented Sales and Production Associate to join our team. As a Sales and Production Associate, you will be responsible for performing a wide range of duties in the store and production area, including maintaining order, creating a pleasant and hospitable work environment, and providing excellent customer service.

Key Responsibilities:

  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Assist, as required, with store operations.
  • Serve all customers in a courteous and efficient manner.
  • Handle all donations with care and donors with respect and courtesy.
  • Handle merchandise as directed, always maintaining proper categories and colorization.
  • Ensure that store is sufficiently stocked and "ragged out" in accordance with the "ARC COMMAND RAG OUT CALENDAR".
  • Assist in cleaning and general maintenance of store property.
  • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
  • Maintain a clean and clutter-free work area.
  • Be well-versed in and comply with Guide to Thrift Store & Donation Center Operations manual.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

Requirements:

  • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
  • Excellent customer service skills.
  • Ability to understand and follow directions.
  • Ability to stand for long periods of time.
  • Ability to lift 50 pounds.

About Us:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His Name without discrimination.



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