Retail Cannabis General Manager

4 weeks ago

Fitchburg, Massachusetts, United States Green Meadows Farms Full time
Job Description

We are seeking a highly skilled General Manager to lead our retail cannabis dispensary in Fitchburg. As a top performer in the industry, we are looking for someone to take our team to the next level.

  • Reporting to the Director of Retail Operations, the General Manager will execute the GMF strategic plan for retail operations, analyze performance, and provide feedback to leadership.
  • Responsible for financial budgeting, setting goals, and forecasting performance.
  • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in performance.
  • Plans, identifies, communicates, and delegates responsibilities to the dispensary/retail team to ensure a smooth flow of operations within the dispensary/store.
  • Supports the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives.
  • Oversees the store leadership team, including Lead GSAs, to foster an environment that delivers an unmatched cannabis dispensary retail customer experience.
  • Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement.
  • Responsible for Inventory Vault processes and staff.
  • Drives the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives.
  • Builds work schedules for full staff coverage on all shifts and finds coverage when necessary.
  • Ability to provide support to other retail locations when necessary.
  • Directly reports scheduling issues to the Director with resolution.
  • Ensures staff development and talent acquisition to achieve and maintain operational requirements.
  • Responsible for on-the-floor coaching and collaborates with the Director on necessary disciplinary action.
  • Attends collaborative meetings with the GM Marketing Team to plan scheduled marketing releases and voices support needed for marketing assets.
  • Interacts closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations.
  • Leads the CCC Inspection process for the Southbridge dispensary with scheduled and unscheduled visits.
  • Liaises with state and local offices when necessary.
  • Coordinates and facilitates all dispensary/retail store transactions and operations.
  • Solicits feedback to understand customer needs and the needs of the community.
  • The General Manager is ultimately responsible for the overall building appearance, cleanliness, comfort, functionality, safety, security, and customer experience.
  • Directly responsible for inventory variances, cash variances, and working directly with security/compliance on loss prevention.
  • Other necessary duties as assigned by the Retail Management.
  • Must be available for nights and weekends.
  • Must have the ability to travel to other locations when necessary.
  • Valid driver's license is a must.

Requirements:

  • A minimum of an Associate's Degree or technical training in an appropriate business field, along with 3+ years of experience in retail management.
  • Retail experience in the cannabis industry is preferred but not required.

Skills:

  • Team leader with a positive attitude.
  • Excellent organizational skills and keen oversight.
  • Strong analytical skills with an aptitude for translating qualitative and quantitative data into executable plans.
  • Ability to influence and collaborate at all levels and across all functions of the company.
  • Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.
  • Attention to detail.
  • Unquestioned integrity.
  • High energy with a desire to work in a team-oriented, fast-paced environment.

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