MagiQuest Retail Associate

6 hours ago


Fitchburg, Massachusetts, United States Great Wolf Lodge Full time
Job Title: MagiQuest Attendant

At Great Wolf Lodge, we're looking for a talented MagiQuest Attendant to join our team. As a MagiQuest Attendant, you will be responsible for providing exceptional customer service and ensuring a magical experience for our guests.

Key Responsibilities:
  • Communicate with guests to assist in purchasing decisions and provide outstanding customer service.
  • Maintain the cash register, ring sales, process returns, and close out the register.
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing.
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting.
  • Ensure the retail outlet adheres to the highest standards of cleanliness, presentation, and service.
Requirements:
  • Some High School education or equivalent.
  • Flexibility regarding scheduling based on business demands.
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide.
  • Proven customer service skills and communication skills.
  • Successful completion of a criminal background and drug screen.
Preferred Qualifications:
  • Previous experience demonstrating strong customer service.
  • Ability to multi-task and prioritize a variety of tasks with minimal direction.
  • Previous experience with cash transactions and Point of Sale systems.
  • Proven teamwork skills.

Physical Requirements: Ability to lift up to 30 lbs, sit and/or stand for long periods of time, bend, stretch, and twist.



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