Customer Experience Representative
3 weeks ago
As a Customer Experience Representative at JOANN Stores, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers. Your primary goal will be to inspire creativity and make JOANN their happy place.
Key Responsibilities
Hearts
• Greet every customer with a smile and use the F.A.S.T. service model to meet their needs.
• Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location.
• Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
Hands
• Process customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
• Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unload freight from the truck and sort it according to company procedures. Move product from delivering truck to sales floor as needed.
• Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
• Maintain high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.
Minds
• Invite customers to participate in store activities such as Education Classes, Custom Framing, and any other events.
• Proactively drive sales through product knowledge, suggestive selling, innovative merchandising, and building strong customer relationships to the JOANN brand.
• Work to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
Inspire
• Assist other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
• Work with Store Management and other Team Members on projects in a friendly and professional manner.
• Assist with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.
Physical Requirements
• Stand during an entire shift (other than normal break time).
• Continuously walk around all areas of the store throughout shift.
• Read written instructions, reports, and other information on paper and computer screens.
• Orally communicate with customers and other team members on a consistent basis throughout their shift.
• Input data on computer keyboard and handheld units.
• Use 2-way radios (hear incoming messages and provide verbal response).
• Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
• Lift, place, and arrange items on shelves and racks.
• Bend down and reach above head.
• Climb and descend ladder.
• Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their shopping journey.Key Responsibilities:Provide personalized...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Kroger Full timeJob SummaryFry's Food Stores, a part of the Kroger family of companies, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering a high level of service and excellent customer experience by resolving customer concerns and identifying opportunities to improve operations.Key...
-
Customer Service Representative
1 month ago
Peoria, Arizona, United States Domino's Franchise Full timeJob OverviewAs a Customer Service Representative at Domino's Franchise, you will be the face of our company, interacting with customers and providing a positive experience. Your role will involve taking orders, upholding our brand image, and ensuring our stores are clean and sanitized.Key ResponsibilitiesProvide exceptional customer service and create a fun,...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Orkin Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Domino's Pizza LLC Full timeDomino's Pizza Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet customers and provide...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to donors, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service to donors, responding to...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States BlueStar Resort & Golf Full timeKey Responsibilities:Provide exceptional customer service to residents and guests.Represent the Club as the initial point of contact at the front desk.Coordinate and cooperate with colleagues to ensure a positive resident experience.Requirements:Professional and friendly communication skills.Ability to work in a fast-paced environment.Strong problem-solving...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Circle K Full timeAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, handling customer transactions, and maintaining a clean and safe store environment. You will also be responsible for...
-
Customer Service Representative Overnight
4 weeks ago
Peoria, Arizona, United States Planet Fitness Peoria 3 Full timeCustomer Service Representative OvernightWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Overnight. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior...
-
Customer Service Representative
1 month ago
Peoria, Arizona, United States Orkin Full timeOverview:We are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a critical member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answer inbound customer service calls with a friendly...
-
Customer Experience Coordinator
4 weeks ago
Peoria, Arizona, United States T.J. Maxx Full timeCustomer Experience CoordinatorAt T.J. Maxx, you will play a key role in ensuring our customers have an exceptional shopping experience. Your responsibilities will include training and mentoring Associates on front-end principles, promoting loyalty programs, and addressing customer concerns promptly. As a Customer Experience Coordinator, you will be...
-
Customer Service Representative
1 month ago
Peoria, Arizona, United States Kroger Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front end team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.Key...
-
Customer Experience Ambassador
4 weeks ago
Peoria, Arizona, United States Harbor Freight Tools Full timeWe're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop...
-
Customer Experience Ambassador
4 weeks ago
Peoria, Arizona, United States JOANN Stores Full timeJob SummaryAs a Customer Experience Ambassador at JOANN Stores, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. This role requires a strong ability to drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. You...
-
Peoria, Arizona, United States Daikin Full timeAs a Customer Service Representative at Daikin, you will be responsible for providing exceptional customer service and support to both internal and external customers.Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional mannerEntering and updating customer information into the call tracking database...
-
Peoria, Arizona, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also operate cash registers, fuel consoles, and lottery machines, and perform other tasks as needed.Why Circle K:Circle K is a leading convenience store chain...
-
Sales Associate
4 weeks ago
Peoria, Arizona, United States Comoto Full timeCustomer Experience ExpertAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences in our retail stores. You will maintain a strong sense of product knowledge, providing customers with in-depth information on product features and benefits.Key Responsibilities:Hit daily/weekly/monthly sales goalsMaintain store...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Tillys Full timeTillys is seeking a highly motivated and customer-focused individual to join our team as a Sales Associate.About the Role:As a Sales Associate at Tillys, you will be responsible for delivering exceptional customer service and creating a unique shopping experience for our customers. Your primary goal will be to understand customer needs and provide...