Customer Service Representative

1 month ago


Peoria, Arizona, United States Kroger Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front end team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide friendly and efficient customer service, responding to customer inquiries and resolving issues in a timely manner
  • Anticipate customer needs, effectively communicate with them, and respond to questions and resolve issues to strengthen customer loyalty
  • Oversee front end operations, meeting or exceeding sales, profit, and labor goals through effective cost control, labor efficiencies, excellent service, and shrink control
  • Ensure prompt, accurate customer checkout and front end associates adhere to company policies, as well as local, state, and federal laws and regulations
  • Train, monitor, and coach associates on all front end policies and procedures, including proper handling of product, tender, and coupons, scanning error procedures, and price checks to reduce shrink and waste
  • Communicate pricing and signage discrepancies to the pricing coordinator
  • Provide backup coverage for the service operations manager in their absence (excluding hiring and discipline)
  • Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations, and bookkeeping, completing voids, refunds, daily exception reports, performing cash tender pickups, coin canister exchanges, till/coupon audits per company standards
  • Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
  • Assist with front end functions (e.g., checkout transactions, stocking, bagging, cart collection, and cleaning)
  • Comply with and reinforce all food safety, sanitation, and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
  • High School Diploma or GED
  • Effective interpersonal and customer service skills
  • Good math skills (ability to add, subtract, multiply, and divide)
  • Sound judgment/decision-making skills
  • Friendly, approachable, outgoing demeanor/team player
  • Ability to work in a fast-paced environment
  • Good oral and written communication skills
About Us

Fry's Food Stores, a part of the Kroger family of companies, is a leading grocery retailer in Arizona, serving customers in over 120 stores throughout the state. We take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family.



  • Peoria, Arizona, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key...


  • Peoria, Arizona, United States Kroger Full time

    Job SummaryFry's Food Stores, a part of the Kroger family of companies, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering a high level of service and excellent customer experience by resolving customer concerns and identifying opportunities to improve operations.Key...


  • Peoria, Arizona, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their shopping journey.Key Responsibilities:Provide personalized...


  • Peoria, Arizona, United States Orkin Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Key...


  • Peoria, Arizona, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will be the face of our company, interacting with customers and providing a positive experience. Your role will involve taking orders, upholding our brand image, and ensuring our stores are clean and sanitized.Key ResponsibilitiesProvide exceptional customer service and create a fun,...


  • Peoria, Arizona, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to donors, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service to donors, responding to...


  • Peoria, Arizona, United States Circle K Full time

    As a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, handling customer transactions, and maintaining a clean and safe store environment. You will also be responsible for...


  • Peoria, Arizona, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet customers and provide...


  • Peoria, Arizona, United States BlueStar Resort & Golf Full time

    Key Responsibilities:Provide exceptional customer service to residents and guests.Represent the Club as the initial point of contact at the front desk.Coordinate and cooperate with colleagues to ensure a positive resident experience.Requirements:Professional and friendly communication skills.Ability to work in a fast-paced environment.Strong problem-solving...


  • Peoria, Arizona, United States Orkin Full time

    Overview:We are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a critical member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answer inbound customer service calls with a friendly...


  • Peoria, Arizona, United States Planet Fitness Peoria 3 Full time

    Customer Service Representative OvernightWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Overnight. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior...


  • Peoria, Arizona, United States Daikin Full time

    As a Customer Service Representative at Daikin, you will be responsible for providing exceptional customer service and support to both internal and external customers.Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional mannerEntering and updating customer information into the call tracking database...


  • Peoria, Arizona, United States Tillys Full time

    Tillys is seeking a highly motivated and customer-focused individual to join our team as a Sales Associate.About the Role:As a Sales Associate at Tillys, you will be responsible for delivering exceptional customer service and creating a unique shopping experience for our customers. Your primary goal will be to understand customer needs and provide...


  • Peoria, Arizona, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also operate cash registers, fuel consoles, and lottery machines, and perform other tasks as needed.Why Circle K:Circle K is a leading convenience store chain...


  • Peoria, Arizona, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Peoria, Arizona, United States Plumbing Masters: Plumbing, Drains & Water Heaters Full time

    Job DescriptionWe are a leading plumbing company, Plumbing Masters: Plumbing, Drains & Water Heaters, dedicated to providing top-notch services to our clients. Our commitment to excellence has earned us a loyal customer base, and we are seeking a motivated and results-driven Outbound Specialist to schedule service calls for our skilled plumbers.Main...


  • Peoria, Arizona, United States Ohm Systems, Inc Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customer Service Admin to join our team at Ohm Systems, Inc. As a Customer Service Admin, you will be responsible for scheduling meter changes, making phone calls to customers, and generating and sending letters. You will also perform other administrative duties as assigned.Key...


  • Peoria, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and...


  • Peoria, Arizona, United States Family Dollar Full time

    At Family Dollar, we're seeking a skilled Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for delivering exceptional customer experiences, ensuring a welcoming atmosphere, and providing expert assistance with merchandise selection. Your duties will include operating cash registers, answering...


  • Peoria, Arizona, United States Rubio's Coastal Grill Full time

    Key Responsibilities:Rubio's Coastal Grill is seeking a motivated individual to join our team as a Cashier. As a member of our team, you will be responsible for working with a team to hand craft every item from scratch, describing our amazing menu to guests, and making decisions confidently and being eager to learn. Additionally, you will be passionate about...