Customer Service Representative Overnight

2 days ago


Peoria, Arizona, United States Planet Fitness Peoria 3 Full time

Customer Service Representative Overnight

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Overnight. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:

  • Provide a superior level of customer service to Planet Fitness members, prospective members, and guests.
  • Create a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating needed updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Closing shift for that business day and creating a bank deposit for next day.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.

Why Work with Us?

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We offer a competitive hourly rate, opportunities for advancement, and a fun and supportive work environment.



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