Customer Service Representative Overnight
3 weeks ago
Customer Service Representative Overnight
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Overnight. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:
- Provide a superior level of customer service to Planet Fitness members, prospective members, and guests.
- Create a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating needed updates to member accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
- Closing shift for that business day and creating a bank deposit for next day.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
Why Work with Us?
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We offer a competitive hourly rate, opportunities for advancement, and a fun and supportive work environment.
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