IT Support Specialist for Software Projects

3 weeks ago

Stanwood, Washington, United States Oceanic Solutions Full time

We are seeking a skilled IT Support Specialist to join our team at Oceanic Solutions, a leading force in the gaming and leisure industry. As a valued member of our team, you will play a crucial role in creating unique experiences for our customers and tackling the challenges of the future.

Key Responsibilities:
  • Provide technical support for various software development projects, ensuring seamless collaboration with our specialists.
  • Analyze log files, interpret them, and implement effective solutions to resolve technical issues.
  • Document and prepare results accordingly, maintaining accurate records of project progress.
  • Take on sub-projects in different areas, applying your analytical and problem-solving skills to drive success.
  • Build a comprehensive knowledge database, sharing your expertise with the team to enhance our collective capabilities.
Requirements:
  • A degree in business informatics, computer science, or business administration with a focus on IT, demonstrating a strong foundation in technical skills.
  • Professional experience in the IT field, with knowledge of databases (SQL) and a proven track record of delivering results.
  • A team player with excellent communication skills, able to work collaboratively with colleagues and stakeholders.
  • Able to think analytically and process-oriented, with a keen eye for detail and a passion for learning.
  • Fluency in German and English, with the ability to communicate effectively in both languages.
What We Offer:
  • A dynamic and supportive work environment, with regular company and team events that foster a sense of community and collaboration.
  • A flat hierarchy and open-door policy, ensuring that every team member has a voice and is valued for their contributions.

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