Automotive Service Operations Manager
1 week ago
Service Manager
The role of Service Manager is essential for ensuring the efficiency and effectiveness of the service department. Experience in service management is a prerequisite.
At East Dallas Volkswagen, every team member plays a vital role in our success. Our dynamic growth and energetic workplace create an exceptional environment. We believe that satisfied employees lead to satisfied customers, and we value those who are dedicated and driven.
Benefits Offered
- Comprehensive Medical, Dental, & Vision Coverage
- Life Insurance Options
- 401k Retirement Plan
- Paid Training Programs in Sales & Service
- Generous Paid Time Off
- Vacation Days
- Paid Holidays
- Employee Discounts on Various Products & Services
- Complimentary Saturday Lunches
Key Responsibilities
- Oversee Service Advisors, Technicians, and all processes within the Service Drive.
- Ensure a positive customer experience by managing additional tasks that enhance the dealership's reputation.
- Provide exceptional support for all customer inquiries, whether via phone or in person, to ensure a seamless experience.
Required Qualifications
- Organized and approachable demeanor
- Proven leadership abilities
- Strong time management capabilities
- Excellent communication skills with clients
- Professional appearance and grooming standards
- Clean driving history
- Willingness to undergo a pre-employment background check and drug screening
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