Customer Service Operations Manager
2 months ago
About Bath Planet
Bath Planet is a leading manufacturer of acrylic bath and shower solutions, dedicated to providing high-quality products and exceptional customer service. As a company, we strive to meet the needs of consumers who demand more from their bath remodeling experience.
Job Summary
We are seeking an experienced Confirmation Call Center Manager to join our team in Arkansas. The successful candidate will be responsible for managing and supervising call center agents, developing and maintaining call center policies and procedures, and providing coaching and feedback to improve performance.
Key Responsibilities
- Team Management: Manage and supervise call center agents to meet performance goals, ensuring excellent customer service and resolving conflicts and issues.
- Policy Development: Develop and maintain call center policies, procedures, and quality standards to ensure consistency and excellence.
- Coaching and Feedback: Provide coaching and feedback to call center agents to improve performance and achieve goals.
- Scheduling and Logistics: Confirm schedules for next-day appointments and installs, ensuring all appointments are within mileage.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Travel: Must be able to travel to other locations in Little Rock as required.
- Experience: Possess management and call center experience, with a proven track record of success in a similar role.
Compensation and Benefits
We offer a competitive compensation package, including an hourly rate and bonus opportunities. Paid weekly, with daily and monthly bonus structures in place.
-
Customer Service Associate
6 days ago
Hot Springs National Park, Arkansas, United States Circle K Full timeCustomer Service Representative Role at Circle KAs a valued member of our team, you will provide exceptional customer service and resolve issues promptly. Your responsibilities will include operating a cash register, managing fuel consoles, and maintaining store facilities for safety and cleanliness.Key Responsibilities:• Provide customer service and...
-
Senior Operations Manager
2 weeks ago
Hot Springs National Park, Arkansas, United States United Parcel Service Inc. Full timeJob SummaryThis role oversees the daily operations of a warehouse, ensuring maximum productivity, accuracy, and efficiency. The ideal candidate will have strong leadership skills, the ability to motivate teams, and a keen eye for detail.Key ResponsibilitiesDevelop and maintain good working relationships with employees, management, and customers.Facilitate...
-
Operations Manager
1 month ago
Hot Springs National Park, Arkansas, United States PDS Health Full timeOperations Manager Job DescriptionPacific Dental Services is seeking a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our dental offices, providing exceptional patient care, and driving business growth.Key Responsibilities:Leadership and Management:...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States Insight Global Full timeJob Title: Customer Relationship RepresentativeInsight Global, a leading employer in the HR & Payroll industry, is seeking a skilled Loss Prevention Representative to manage client relationships and provide exceptional service. This role involves frequent communication with clients, addressing their needs, and ensuring their expectations are met.Key...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States Insight Global Full timeJob Title: Customer Relationship RepresentativeInsight Global is seeking a skilled Customer Relationship Representative to join our team. As a key member of our HR & Payroll industry team, you will be responsible for managing the sale of products or services for a specific client and providing quality service to meet their expectations.This role involves...
-
Customer Service Associate
2 weeks ago
Hot Springs National Park, Arkansas, United States Family Dollar Full timeCustomer Service Representative at Family DollarWe are seeking a skilled Customer Service Representative to join our team at Family Dollar. As a key member of our retail team, you will be responsible for providing exceptional customer service, greeting customers, and assisting them with the selection of merchandise.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
6 days ago
Hot Springs National Park, Arkansas, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service, answering phone calls, and greeting customers with a smile.Key...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. This role involves providing exceptional customer service to our valued customers, ensuring a positive shopping experience, and resolving any issues that may arise.Key Responsibilities:Provide excellent customer service,...
-
Funeral Services Coordinator
2 weeks ago
Hot Springs National Park, Arkansas, United States Service Corporation International Full timeFuneral Services Assistant Job DescriptionWe are seeking a compassionate and detail-oriented Funeral Services Assistant to join our team at Service Corporation International. As a Funeral Services Assistant, you will play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.Key...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States El Pollo Loco Full timeEl Pollo Loco Service Team MemberWe are seeking a Service Team Member to join our team at El Pollo Loco. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Greet and assist customers in a friendly and helpful mannerProcess and...
-
Plumbing Service Manager
3 weeks ago
Hot Springs National Park, Arkansas, United States JB KITCHENS BATHS & DESIGN Full timeJob Title: Plumbing Service ManagerWe are seeking a highly experienced and skilled Plumbing Service Manager to lead our residential plumbing operations. As a key member of our management team, you will be responsible for overseeing all aspects of our plumbing service department, ensuring top-notch customer satisfaction, and driving business growth.Key...
-
Automotive Service Manager
2 weeks ago
Hot Springs National Park, Arkansas, United States Midas Full timeJob Title: Automotive Service ManagerAt Midas, we are seeking a highly skilled and experienced Automotive Service Manager to lead our service department and drive business growth. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our services...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States Domino's Pizza LLC Full timeJob Description:At Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer interaction is positive and memorable.Key...
-
Automotive Service Manager
1 month ago
Hot Springs National Park, Arkansas, United States Midas LEGGETT AUTO Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Midas LEGGETT AUTO. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing service department activities, and overseeing the operation of the shop.Key...
-
Customer Service Ambassador
2 weeks ago
Hot Springs National Park, Arkansas, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a skilled Retail Service Expert to provide exceptional customer experiences at our store located at 2975 Malvern Ave, Hot Springs, Arkansas 71901. The ideal candidate will be available to work part-time day shifts and evenings shifts.Key Responsibilities:Provide top-notch customer service to ensure customer...
-
Customer Service Representative
4 weeks ago
Hot Springs National Park, Arkansas, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...
-
Restaurant Operations Manager
2 weeks ago
Hot Springs National Park, Arkansas, United States Whataburger Full timeJob SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Manager In Training at Whataburger. As a Manager In Training, you will be responsible for leading a team of restaurant staff and ensuring that our high standards of quality and customer service are met.Key ResponsibilitiesLead and manage a team of restaurant staff to...
-
Customer Service Representative
1 month ago
Hot Springs National Park, Arkansas, United States FASTSIGNS #15801 Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #15801. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, building strong relationships, and driving business growth.Key...
-
Customer Service Representative
2 weeks ago
Hot Springs National Park, Arkansas, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job Opportunity We are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for: Greeting customers and providing them with a positive and engaging experience Taking customer orders using our technology and Point of Sales...
-
Funeral Services Coordinator
2 weeks ago
Hot Springs National Park, Arkansas, United States Service Corporation International Full timeFuneral Services AssistantOur company, Service Corporation International, is dedicated to celebrating lives and supporting our associates. We're seeking a Funeral Services Assistant to join our team.Key Responsibilities:Prepare for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes...