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Automotive Service Operations Manager

2 months ago

Hot Springs National Park, Arkansas, United States East Dallas Volkswagen Full time
Job Overview

Service Manager

We are seeking an experienced Service Manager to oversee our service department. This role is vital to ensuring our operations run smoothly and efficiently.

About Us

At East Dallas Volkswagen, we believe that every team member plays a crucial role in our success. Our dynamic and rapidly expanding environment fosters a culture where satisfied employees lead to satisfied customers. We value hard work and dedication.

Employee Benefits

  • Comprehensive Medical, Dental, & Vision Coverage
  • Life Insurance Options
  • 401k Retirement Plan
  • Paid Training in Sales & Service
  • Generous Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Discounts on Products & Services
  • Complimentary Saturday Lunches

Key Responsibilities

  • Supervise Service Advisors, Technicians, and all Service Drive operations.
  • Ensure a positive customer experience by addressing additional tasks that enhance customer satisfaction.
  • Provide exceptional support for all customer inquiries, whether via phone or in person, to ensure no customer feels neglected.

Required Qualifications

  • Strong organizational and interpersonal skills
  • Proven leadership abilities
  • Effective time management capabilities
  • Excellent communication skills with customers
  • Professional appearance and demeanor
  • Clean driving history
  • Willingness to undergo a pre-employment background check and drug screening