Global Payments Operations Specialist

5 days ago


Atlanta, Georgia, United States Global Payments Full time
Key Responsibilities
In this role, you will:
  • Effectively inform and negotiate with senior management on issues related to the Scrum process, assess patterns of impediments, and engage team members through Retrospective for improvements;
  • Guide and develop clear Sprint standards while keeping team engaged and on task;
  • Hold team accountable to Scrum values and practices;
  • Apply advanced analysis and problem resolution skills to identify root cause to complex sources of impediments;
  • Create a team environment by establishing trust and transparency through collaboration and communication, preserving the Agile culture, and restoring confidence;
  • Drive a collaborative team environment that fosters creativity and innovation;
  • Engage team members to ensure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner;
  • Support team building and team development by utilizing the abilities and skills of individuals and fostering a feedback culture;
  • Initiate, build, and maintain positive relationships with IT and internal customers to ensure effective completion of project work;
  • Drive process measurement automation through tools;
  • Create visibility of progress, roadblocks, risks, and process adherence through dashboards/tools to engage team and stakeholders for everyday action;
Average Salary: $140,000 - $200,000 per year.

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