Strategic Business Operations Specialist
3 days ago
We are seeking a highly skilled Strategic Business Operations Specialist to join our team at Insight Global Healthcare.
About the Role:
This is a full-time position that involves collaborating with clinical team leaders and senior administrators to drive performance improvement initiatives for the entity. The successful candidate will be responsible for scoping projects, developing project plans, and assisting with implementing solutions. They will also design standard reports and dashboards, as well as develop analytics solutions for business performance measurement and underlying data models.
Key Responsibilities:
- Collaborate with clinical team leaders and senior administrators to drive continuous improvement activity around quality, safety, patient experience, efficiency, and cost/waste reduction.
- Employ rigorous improvement methodologies, including Lean/Toyota Production System, Rapid Cycle Testing, root cause analysis, FMEA, Six Sigma, statistical process control, etc., to analyze process data and initiate, develop, and recommend changes.
- Streamline and improve existing BI reports while adhering to defined policies and data definitions across financial systems.
- Respond to ad-hoc requests for information and assist with configuring reports in a timely, efficient, and accurate manner.
- Proactively identify continuous improvement opportunities for enhanced productivity and operational efficiencies.
- Help facilitate and develop end-user training and education activities.
- Develop custom reporting solutions using Tableau and partner with FP&A to build database infrastructure to support ongoing reporting needs. Design, build, and deliver new reports, measures, KPIs.
- Maintain relationships with key stakeholders, including executives, physicians, and front-line staff, and communicate regularly on team progress toward goal achievement, critical factors, and obstacles.
Requirements:
- Bachelor's degree in Engineering, Operations Research, Management Science, healthcare, or a related field.
- Three to five years of progressively responsible data analytics or process improvement experience in the healthcare field.
- Master's degree in Health Systems/Health Administration, Business/Management, Public Health, or a related field preferred.
- Certification in Lean, Six Sigma, or CPHQ strongly preferred.
Estimated Salary Range: $120,000 - $180,000 per annum, depending on location and experience.
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