Financial Advisor

4 weeks ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled Financial Counselor to join our team at Northwestern Memorial Healthcare. As a Financial Counselor, you will play a critical role in ensuring that patients receive exceptional financial care and support throughout their healthcare journey.

Key Responsibilities
  • Provide financial counseling and education to patients and families to help them understand their financial obligations and options.
  • Assess patient financial situations and develop personalized financial plans to help patients manage their debt and make informed financial decisions.
  • Collaborate with healthcare teams to identify and address financial barriers to care, ensuring that patients receive timely and effective treatment.
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless financial care and support.
  • Stay up-to-date on regulatory requirements and industry best practices to ensure compliance and excellence in financial counseling.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • 2-3 years of customer service or medical office experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficiency in computer data-entry/typing.
  • Ability to read, write, and communicate effectively in English.
  • Basic computer skills.
  • Ability to type 40 wpm.
  • Ability to multi-task.
  • Customer service oriented.
  • Excellent organizational, time management, analytical, and problem-solving skills.
Preferred Qualifications
  • Bachelor's degree in a related field.
  • Additional language skills.
  • Healthcare finance and/or healthcare insurance experience.
  • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.


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