Operations Coordinator
2 weeks ago
Discover a fulfilling career with SERVPRO Beverly Hills, an industry-leading water, mold, and large loss fire restoration company. As an Operations Coordinator, you will play a vital role in our mission to provide exceptional service to customers during their most challenging moments.
About UsWe are a dynamic organization that values growth, innovation, and teamwork. Our goal is to create opportunities for advancement and support the success of our team members. If you are a self-motivated individual with excellent organizational skills, we encourage you to explore this opportunity.
Job SummaryThe Operations Coordinator will be responsible for coordinating production schedules, monitoring logistics, and ensuring seamless customer experiences. This includes:
- Maintaining and monitoring job statuses while providing regular updates
- Creating work orders and maintaining a work-in-progress board
- Monitoring and ensuring insurance carrier requirements are followed
- Reviewing and validating initial field documentation
- Creating preliminary estimates
- Completing and reviewing job file documentation
- Reviewing complete job files for accuracy
- Ensuring job files are always backed up
In addition to these responsibilities, you will also dispatch lead calls and job referrals to production crews. Your attention to detail and ability to multitask will make you an invaluable asset to our team.
RequirementsTo succeed in this role, you should possess:
- 2+ years of administrative or office-related experience
- Intermediate to advanced proficiency in Microsoft Excel and Word
- Ability to pick up new proprietary software
- Maintain excellent organizational skills with the ability to multitask
- Utilize outstanding written and verbal communication skills
- Ability to remain calm and professional during tense or stressful situations
- Ability to be polite, confident, and provide excellent customer service
- High School/GED diploma
- Associates/Bachelor's degree preferred
We offer a competitive compensation package, including:
- A salary range of $21-$25 per hour
- Weekly pay schedule
- PTO, sick pay, paid holidays
- Medical, vision, dental, life insurance
- Office coffee, tea, and snacks
- Opportunity for advancement and professional growth
At SERVPRO, you can make a positive difference in people's lives every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need. With nearly 2,000 franchises across the country, finding exciting and rewarding career opportunities near you is easy.
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