Business Banking Relationship Manager

3 days ago

Joplin, Missouri, United States Commerce Bank Full time
About Commerce Bank

At Commerce Bank, we're committed to helping individuals and businesses achieve financial safety and success. Our culture is built on a foundation of trust, respect, and a passion for delivering exceptional customer experiences.

Job Summary

We're seeking a highly skilled Business Banking Relationship Manager to join our team. As a key member of our commercial banking team, you'll be responsible for managing existing commercial relationships and soliciting new business opportunities with assigned customers and targeted prospects.

Key Responsibilities
  • Participate in outreach activities with assigned customers and target prospects to acquire new business
  • Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring high levels of customer satisfaction and retention
  • Coordinate with product partners to cross-sell a full range of products and services
  • Critically review and analyze portfolio to reduce risk and enhance profitability
  • Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, and adequate loan documentation
  • Facilitate the resolution of customer problems and engage product experts as needed
  • Participate in community and business functions/groups to ensure a positive image for the Bank and establish referral contacts within the marketplace
  • Ensure compliance with all Bank policies, procedures, regulations, and laws
Requirements
  • Thorough knowledge of full range of commercial products, credit policies, procedures, and terminology
  • Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria
  • Intermediate strategic, analytical, problem-solving skills and credit analysis skills
  • Intermediate persuasive and negotiation skills with well-developed sales skills
  • Intermediate decision-making skills, but requires some management oversight
  • Ability to structure more complex credit requests
  • Motivated and organized self-starter with strong attention to detail and ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate level proficiency with Microsoft Word, Excel, and Outlook
Education and Experience
  • Bachelor's degree or equivalent combination of education and experience required
  • 3+ years of commercial banking experience required

Commerce Bank is an Equal Opportunity Employer and welcomes applications from diverse candidates. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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