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Account Manager

2 months ago

Joplin, Missouri, United States Kellan Foster - State Farm Agent Full time
Job Overview

As a key member of the Kellan Foster - State Farm Agent team, we are seeking a highly motivated and customer-focused individual to fill the role of Account Manager. This is an exciting opportunity for a professional who is passionate about delivering exceptional service and building strong relationships with customers.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with existing customers, providing personalized service and support to meet their evolving needs.
    • Identify opportunities to upsell and cross-sell insurance products and services, driving revenue growth and customer satisfaction.
  • Insurance Product Expertise
    • Develop in-depth knowledge of State Farm's insurance products and services, including property, casualty, life, and health insurance.
    • Use this expertise to educate customers on the benefits and features of our products, helping them make informed decisions about their insurance needs.
  • Team Collaboration
    • Work closely with the State Farm Agent team to achieve sales and customer service goals, sharing best practices and expertise to drive success.
    • Participate in ongoing training and development programs to stay up-to-date on industry trends and product offerings.
Requirements
  • Insurance Industry Knowledge
    • Strong understanding of the insurance industry, including products, services, and regulatory requirements.
    • Ability to analyze customer needs and develop effective solutions to meet their insurance needs.
  • Communication and Interpersonal Skills
    • Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
    • Strong interpersonal skills, with the ability to work effectively in a team environment.
  • Business Acumen
    • Basic understanding of business principles, including sales, marketing, and customer service.
    • Ability to analyze business data and develop effective strategies to drive revenue growth and customer satisfaction.
What We Offer
  • Competitive Compensation
    • Salary plus commission/bonus structure, providing opportunities for earnings growth and recognition.
  • Professional Development
    • Ongoing training and development programs, helping you stay up-to-date on industry trends and product offerings.
  • Collaborative Work Environment
    • Opportunities to work with a talented and dedicated team, sharing best practices and expertise to drive success.